Announcement
Why Buy From Me:
* I use 100% Original Fabrics that can stand test of time to sew my customers' outfits.
* I offer best of fabrics, professional sewing, finishing and express shipping service.
* Some persons don't like bespoke outfits because of sizing issues. I work with my customers by answering all their questions about sizing, fabrics selection, shipping etcetera from the time of order placement, to delivery. I also direct them on how to measure correctly if need be.
* I leave few inches on both sides of an out outfit for a customer to let it out and sew back to fit should the provided size or measurements aren't accurate.
* I am located in Africa where african print outfits are worn. So I carefully select, sort and buy the best of fabrics and use them to sew my customers' outfits.
* Some persons are skeptical about buying overseas because of scammers. I accept safe payment methods. So your order will be definitely delivered.
* I am passionate about my job. So I give my best to satisfy my customers.
* I deliver worldwide via DHL Express 3-5 business days and issue tracking number for you to track and know your package progress before arrival.
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Reviews
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natalie on Apr 18, 2024
3 out of 5 starsQuality great got custom sized item is cute but what the picture shows. Arms tight body loose. But my daughter likes it
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Gabriellea on Apr 20, 2024
5 out of 5 starsHer dress came in just in time for her prom day n I love her dress so much n also she loves it she didn’t want to take it off the fact she said it’s pretty mama thank u so much….☺️
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jamie on Mar 26, 2024
1 out of 5 starsShe is very rude. I didn't get what I asked for I needed this for my wedding and I wasted my money because I asked for a bright yellow dress and didn't get that. I asked for a refund she claimed she couldn't give me that so now I have to look for a different dress so I can walk down the aisle in. She went back and forth with me instead of tryin fix the problem my way. She was right and not me so what ever I asked for or said was wrong. That's not how it works when I'm the one wearing the dress. Then she wouldn't take pictures of the dress so I can see it because she don't have plus size mannequins. She didn't let me see the process. She also made my fiance suit and he jacket was to small an his pants were to big. All I can say is don't EVER BUY FROM HER YOU WONT GET WHAT YOU ORDERED.
Thobile responded on Mar 26, 2024
I take responsibility of my actions when I am at fault. No one is perfect, we all make mistakes and reviews make us do better but not ones left to tear and bring down. The issue here is that the style she chose and alterations she requested for didn't give her the exact look as the on the model dress. The on the model dress was for a medium person not that of a plus size. She told me to use lace for the upper part/half of the dress and satin for the lower part. She also told me to add sleeves which I did. For the boyfriend, she sent in wrong measurement which I saw and requested for correction but she insisted I should use it that it's the correct measurement. Well I gave you what you requested for, I refund when I am at fault not when a customer is at fault like you.
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mmckie on Feb 22, 2024
5 out of 5 starsQuality was excellent. Shipping was super fast. My daughter loves the dress. Definitely ordering another for Easter.
Thobile responded on Feb 22, 2024
I am glad your daughter likes the dress. and you got what you wanted. Thanks for buying from us! We look forward to serve you again.
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Nicholas on Nov 9, 2023
5 out of 5 starsWe were able to use a different pattern than the default selections. Love it. Comes a little long...but you can use that to do something extra fancy if you know how. Wouldn't change a thing!
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Nicholas on Nov 9, 2023
5 out of 5 starsWow, this fits just right and is made just right. Really love it! Used a different patten than the selections in the listing
About GraciousNewGarment
About GraciousNewGarment
Shop members
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Thobile Siboza
Owner, Designer, Seamstress
A South African experienced unisex fashion designer. I sew all the female outfits and work with my colleagues to sew the men's outfits.
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Daniel Mfoloe
Designer, Marketer, Tailor
Daniel is a perfectionist. He gives his all to ensure that every customer is satisfied and happy. He sews all the men's African and English suits.
Production partners
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Katlego Mathabo
Mbombela, South Africa
Assists in sewing, weaving, ironing and packaging of fabrics for shipment.
Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
More information
Frequently asked questions
What are the conditions for returns and refunds?
1.) If I ship a faulty/damaged outfit.
2.) If I use a different fabric color other than what a customer chose.
3.) If I use different size other than what a customer chose while placing his/her order.
The return should be made within 14 days of delivery. Items should be returned unworn and in original bag.
Refund will be made within 7 business days after delivery of the returned item.
Do you accept cancellation and issue refund?
1. Yes! If it is done within 12 hours after order placement.
2. After 12 hours, 20% fee will be charged buyer.
• Do you accept returns and issue refunds on custom and personalized orders?
No! Because the dress is made in the customer's size/measurements and fabric of choice.