HugoWhite

Privacy Policy for WhiteStudio

This Privacy Policy describes how and when WhiteStudio ("I", "me", "my") collects, uses, and shares information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services.

This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third-party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.

1. Data Controller
For the purpose of EU data protection law (GDPR), I, Hugo de Wit, am the data controller of your personal information.

Shop Name: WhiteStudio
Contact Name: Hugo de Wit
Email: byhugowhite@gmail.com

2. Personal Information I Collect
To fulfill your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as:
- Your name
- Email address
- Postal address
- Payment information
- The details of the product you are ordering

You may also choose to provide me with additional personal information if you contact me directly.

3. The Legal Bases for Using Your Information
I rely on a number of legal bases to collect, use, and share your information, including:

Contractual Obligation: As needed to provide my services, such as when I use your information to fulfill your order, to settle disputes, or to provide customer support.

Affirmative Consent: When you have provided your affirmative consent (which you may revoke at any time), such as by signing up for my mailing list.

Legal Obligation: If necessary to comply with a legal obligation or court order, such as retaining information about your purchases as required by tax law.

Legitimate Interests: As necessary for the purpose of my legitimate interests, provided those legitimate interests are not overridden by your rights or interests. This includes:
- Providing and Improving My Services: I use your information to provide the services you requested and in my legitimate interest to improve my services.
- Compliance with Etsy Policy: I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.

4. Information Sharing and Disclosure
Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
- Etsy: I share information with Etsy as necessary to provide you with my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
- Service Providers: I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
- Business Transfers: If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
- Compliance with Laws: I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or government requests; (b) enforce my agreements, terms, and policies; (c) prevent, investigate, and address fraud, illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers or others.

5. Data Retention
I retain your personal information only for as long as necessary to provide you with my services and as described in this Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations (such as tax laws), to resolve disputes, and to enforce my agreements.

6. Transfers of Personal Information Outside the EU
I may store and process your information through third-party hosting services (such as Google Cloud) in the Netherlands and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with data protection and government surveillance laws that differ from your jurisdiction.

If I am deemed to transfer information about you outside of the EU, I rely on appropriate legal mechanisms, such as Standard Contractual Clauses, as the legal basis for the transfer. Services like Google Cloud implement these clauses to ensure your data is protected.

7. Your Rights
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in limited cases.

Access: You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.

Change, Restrict, Delete: You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons), I will generally delete your personal information upon request.

Object: You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.

Complain: If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

8. How to Contact Me
If you have any questions or concerns, you may contact me at byhugowhite@gmail.com.