JBoultDesigns

Privacy Policy (GDPR) — J Boult Designs
Last updated: July 2026

1. Data Controller
For EU customers, the data controller responsible for your personal information is:

J Boult Designs
Caol Muile, Lochaline, Morvern
Oban, PA80 5UU
United Kingdom
Email: sales@jboultdesigns.com

2. Information I Collect
To fulfil your order, Etsy provides me with the following personal data:

Name

Postal address

Email address

Order details

Payment information (I do not receive full card details; Etsy processes payments securely)

Any information you include in Etsy Messages

I do not collect additional data outside Etsy unless you contact me directly by email.

3. Legal Bases for Processing (GDPR Article 6)
I process your personal data under the following lawful bases:

Contract: To fulfil your order, provide customer service, and deliver your items.

Legal Obligation: To comply with UK tax, accounting, and customs laws.

Legitimate Interests: To improve my services and protect my business from fraud.

Consent: Only when you explicitly opt in to marketing communications.

4. Why I Use Your Information
I use your information to:

Process, prepare, and dispatch your order

Contact you about your order or any issues

Provide customer support

Meet legal, tax, and customs obligations

Maintain business records required by law

I do not use your information for advertising or sell it to third parties.

5. Sharing Your Information
I share your data only when necessary:

Etsy: As required under Etsy’s Seller Policy and Terms of Use

Delivery companies (UPS / Royal Mail): To deliver your parcel

Legal authorities: If required for tax, customs, or legal compliance

I do not share your information with third parties for marketing.

6. Data Transfers Outside the EU
Your data is stored and processed in the United Kingdom, which is recognised by the EU as having an adequate level of data protection.

Etsy may transfer data internationally under its own Privacy Policy and legal safeguards (Standard Contractual Clauses, adequacy decisions, etc.).

7. Data Retention
I retain your personal data only as long as necessary:

Order records: 6 years (required by UK tax law)

Messages: As long as needed to provide customer support

After this period, your data is securely deleted.

8. Your Rights Under GDPR
EU customers have the right to:

Access the personal data I hold

Correct inaccurate data

Request deletion of your data (except where I must retain it for legal reasons)

Restrict processing in certain circumstances

Object to processing based on legitimate interests

Request a copy of your data (data portability)

Withdraw consent for marketing at any time

To exercise any of these rights, contact me at sales@jboultdesigns.com.

9. Complaints
If you have concerns about how your data is handled, you may contact:

Your local EU Data Protection Authority, or

The UK Information Commissioner’s Office (ICO)
Website: ico.org.uk

10. How to Contact Me
For privacy questions or GDPR requests:

J Boult Designs
Caol Muile, Lochaline, Morvern
Oban, PA80 5UU
United Kingdom
Email: sales@jboultdesigns.com