This Privacy Policy describes how and when we collect, use, and share information when you purchase an item from our Etsy shop (Planet Fix Project), contact us, or otherwise use our services through Etsy.com or its related sites and services.
1. Information We Collect
To fulfill your order, you must provide us with certain information (which you authorized Etsy to provide), such as:
• Your name
• Email address
• Postal address
• Order details
You may also choose to provide us with additional personal information if you contact us directly (e.g., for a custom order).
2. Why We Need Your Information and How We Use It
We rely on a number of legal bases to collect, use, and share your information, including:
• To provide our services (e.g., process your order, settle disputes, or provide customer support)
• When you have provided your affirmative consent (e.g., by signing up for a mailing list)
• To comply with a legal obligation (e.g., retaining records for tax purposes)
• For our legitimate interests, as long as they are not overridden by your rights (e.g., improving our services)
3. Information Sharing and Disclosure
We only share your personal information for very limited reasons and in limited circumstances, such as:
• Etsy: We share information with Etsy as necessary to provide you our services and comply with our obligations under Etsy’s policies and terms.
• Service Providers: We engage trusted third parties (e.g., delivery companies) to perform functions and provide services. We will share your personal information with these third parties, but only to the extent necessary to perform these services.
• Legal Compliance: We may collect, use, retain, and share your information if we believe in good faith that it is reasonably necessary to:
• Respond to legal process or government requests
• Enforce our agreements, terms, and policies
• Prevent, investigate, and address fraud and other illegal activity
• Protect the rights, property, and safety of our customers or others
4. Data Retention
We retain your personal information only for as long as necessary to provide you with our services and as described in our Privacy Policy. We may also be required to retain this information to comply with our legal and regulatory obligations, resolve disputes, and enforce our agreements. Generally, we keep your data for 4 years.
5. Your Rights
If you reside in certain territories, including the EU and California, you have a number of rights in relation to your personal information:
• Access: You may have the right to access and receive a copy of the personal information we hold about you.
• Change, restrict, delete: You may also have rights to change, restrict our use of, or delete your personal information.
• Object: You can object to our processing of some of your information based on our legitimate interests.
