MariaPantelStudio is taking a short break
Reviews
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Graham on Aug 14, 2020
5 out of 5 starsQuick delivery. Excellent quality fabric which looks very nice, and good quality. Mask fits perfectly with no gaps, and has been through the wash several times now and retained its original shape and fit. Really pleased with the purchase.
About MariaPantelStudio
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Shop policies
If you have any questions, you will hopefully find the answer here. If not, please send me your query using the ‘Contact’ link on the shop page or by email at info [!at] mariapantel.com
It’s important to me that you are happy with your purchase, so if there's any problem at all or feedback (positive or negative!) please contact me so I can sort things out for you.
Accepted payment methods
Returns & exchanges
Payment
Make sure to complete the payment within 3 days please or I will have to relist the item for sale. Please contact me if there is a reason your payment might take longer and we can sort that out.
I will ship to the PayPal address. Please make sure your PayPal address is correct so that your purchase will go to the right place.
If you are new to Etsy and want to purchase an item you will need to create an account first. It’s quite straightforward so just follow the steps here: http://www.etsy.com/help_guide_registering.php
As soon as you have paid I will send your purchase within the time schedule below.
Shipping
The shipping fee shown does not include insurance. Please note I cannot be responsible for any items lost or delayed in shipping. I will get a receipt when posting the item to prove I shipped it.
If you want to buy a larger item and want insurance, please contact me and I will get a quote for you.
Most items ship within 2-3 working days. Made-to-order items will take longer as they need to be specially created and I will let you know how long it is likely to take.
In the unlikely event of there being a delay in shipping an item to you, I will let you know as soon as possible and keep you informed on progress.
Also, please bear in mind that I am based in Europe, so it may take a little longer for your purchase to be delivered to the US or elsewhere in the world. Hopefully, it will be worth the wait though!
Some of my items will be packed in recycled material and can be reused for other purposes.
Additional policies and FAQs
All the recycled items are carefully and thoroughly prewashed before I send them, so are ready to wear.
Items made of new fabric are usually prewashed if I want to be sure about care labels.
My studio is smoke free, but please note that there is a cat in the house.