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About MermadesCollective
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On Etsy since 2025
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Accepts Etsy Gift Cards and Etsy Credits
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See item details for return and exchange eligibility.
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Last updated on
17 Dec, 2025
Frequently asked questions
🐚 What kind of products do you offer?
Mermades Collective offers a curated collection of editable Canva templates — perfect for invitations, business branding, wall art, and more. Each design is made to bring creativity and simplicity to your special moments.
💌 How do I download my digital product?
After purchasing, Etsy will send you an email with a download link.
You can also access it anytime from:
Your Account → Purchases & Reviews → Download Files
💳 Do you accept refunds or exchanges?
Because our products are digital downloads, we can’t offer refunds once files are accessed.
However, if you experience any issue, please message us — we’ll be happy to help make it right.
🎨 Can I request custom edits?
Yes! We love bringing your ideas to life.
Send us a message before purchasing, and we’ll discuss your custom design needs.
🌸 What is allowed use of your templates?
All designs are for personal use only unless otherwise stated.
If you’d like to use them for commercial purposes, please contact us for a commercial license.
📩 I didn’t receive my download — what should I do?
Check your Etsy email (and spam folder). If it’s still missing, message us and we’ll resend your files right away.