Privacy Policy of Tetrahedron Games GbR

1. Personal Information collected
To fulfil your order, it is necessary that Etsy provides us with certain information (by ordering anything on this platform, you give Etsy the permission to do so).
This provided information includes your name, e-mail address, postal address, payment information and the details of the product you are ordering. The information may also include further personal information when it comes to custom orders or customer services messages exchanged.

2. Why we need your information and how we use it
- To manufacture your order to your specifications and deliver it to the given address
- If necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by i.e. tax law
- Compliance with Etsy Seller Policiy and Terms of Use. We use your information as necessary to comply with our obligations under the Etsy Seller Policy and Terms of Use

3. Third parties who your data will be shared with
- Etsy. We share information with Etsy as necessary to provide you our services and comply with our obligations under both the Etsy Seller Policy and Etsy Terms of Use.
- Service Providers. For certain services like logistics, transport and delivery we rely on third party services. Providers may be logistics partners or delivery companies such as Deutsche Post, DHL, USPS and UPS. To ensure a trouble-free delivery we will share your given information with said parties.
- Business transfers. If we sell or merge our business, we may disclose your information as part of that transaction, only to the extent permitted by law
- Compliance with laws. We may collect, use, retain and share your information if we have good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce our agreements, terms and policies; (c) prevent, investigate and address fraud and other illegal activity, security or technical issues; or (d) protect the rights, property and safety of our customers or others

4. Data retention
We retain your personal information only for as long as necessary to provide you with our services and as described in our privacy policy.
However, we are also required to keep customer information for different legal and regulatory purposes, to resolve disputes and enforce agreements for at least 10 years.

5. Transfers of Personal Information Outside the EU
We may store and process your information through third-party hosting services and rely on delivery companies and logistics services outside the EU, mainly in the USA.

6. Your rights
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases.

- Access. You may have the right to access and receive a copy of the personal information we hold about you by contacting us using the contact information below
- Change, restrict, delete. You may have rights to change, restrict our use of, or delete your personal information. Absent exceptional circumstances (like where we are required to store data for legal reasons) we will generally delete your personal information upon request
- Complain. If you reside in the EU and wish to raise a concern about our use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

Tetrahedron Games (GbR mit Martin Otzmann und Mario Schauber)
Kalchreuther Weg 17
90562 Heroldsberg
+49 152 34213054
shop@tetrahedron-games.com
VAT-ID: DE314554662