PlantablesAndPaper

Plantables & Paper

Collins, New York
| 37,063 Sales | 5 out of 5 stars 5 out of 5 stars

Smooth shipping

Has a history of shipping on time with tracking.

Announcement    Plant Smiles, Grow Laughter, Harvest Love
Thank you for shopping Plantables and Paper on etsy. We're a small business run by husband and wife couple- Chris & Paula. Be sure to check the production times on our listings as almost all products are made to order before adding in shipping times. Send us a message if you have any questions about our products or need specific quantities you can't find a listing for.

Announcement

Last updated on Jan 1, 2022

Plant Smiles, Grow Laughter, Harvest Love
Thank you for shopping Plantables and Paper on etsy. We're a small business run by husband and wife couple- Chris & Paula. Be sure to check the production times on our listings as almost all products are made to order before adding in shipping times. Send us a message if you have any questions about our products or need specific quantities you can't find a listing for.

Items

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Paula Jeanniton

Contact shop owner

Paula Jeanniton

Reviews

Average item review
5 out of 5 stars
(7341)
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Shop policies

Last updated on May 10, 2022
Thank you for visiting Plantables and Paper on etsy! Specializing in handmade paper and recycled products with an eco-friendly vibe! We love to create favors for weddings and special events! Custom requests are always welcomed. Just send me a message or questions through etsy conversation and I will get back to you :)

Accepted payment methods

Paypal Visa Mastercard American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I don't accept returns, exchanges, or cancellations
But please contact me if you have any problems with your order.
Returns and exchange details
*Returns*
-RETURNS NOT AVAILABLE FOR ANY SEED PRODUCTS
-Non-seed items (biodegradable confetti please see below section)
Returns accepted within 30 days of shipment. Must be in new, unused condition in original packaging. Shipping charges are non-refundable

Please send returns to:
Plantables and Paper
2293 Main St
Collins, NY 14034

BIODEGRADABLE-DISSOLVING CONFETTI:
Returns only accepted if package was never opened. Once stapled paper on top has been removed, I can no longer verify that all confetti are in package- and it is then non-returnable. No Exceptions.

Custom/Personalized products: Custom or personalized products cannot be returned or refunded unless it was a mistake on my part. Example: incorrect spelling of a name.

Damaged products:
Although I take great care in packaging items- damage due to delivery sometimes occurs....If you receive any/part of your items damaged- please email me a photograph of the damage and I will be happy to refund you based on the level of damage.
Payment
Payment methods accepted include paypal and Etsy direct checkout. Items ship once your payments have cleared.

Sales tax charged for orders shipped within NY

We cannot mark international purchases as gift to avoid tax and duty fees.

***For those using 'e-checks' through paypal- your order will be started once payment is confirmed. This may take 3-5 business days for your check to clear. Therefore if you are purchasing a customized product, production will not begin until I have confirmation of receiving the funds. Please keep this in mind if using this payment method as some production times may already be 7-10 days, and e-checks will extend this time by up to 5 days***

Cancellation policy: I will accept written notice through etsy directly of wish to cancel through etsy conversation within 24 hours of purchase. If your order has already been shipped- You will have to return the package to sender and once I receive it back I will offer a refund for the purchase price only, shipping charges not refunded.
Shipping
Shipping delays nationwide due to COVID-19 are not a fault of the seller, please check shipping times. Refunds and returns are not available for orders that were delayed due to the pandemic. The shipping must not show any updates for at least 30 days before seller will consider other options. Please be kind to small businesses who have struggled all year long and whom have no control over USPS delays.

*Shipping method- US destinations*
- We ship exclusively USPS, most shipping times average 3-5 business days (US destinations) *Please note the use of the word average in shipping time*
- We reserve the right to ship the most economical way
- Upgrades available:
Priority- shipping times average 2-3 business days
Express- shipping times guaranteed to be 48 hours or less, signature confirmation waived.
- Please notify me before purchase if you would like to add insurance to your package for shipping.

*Lost, Stolen, and Undelivered Shipments*
-USPS failures are not my fault or a reflection on my level of dedication to my customers. If your shipment is sent without insurance:
- Plantables and Paper is not responsible for lost, stolen or undelivered packages. All lost, stolen, and undelivered packages without insurance are on the responsibility of the buyer.
- We are unable to replace or reship items purchased without insurance.


*Address Changes*
- We ship to the address provided on the etsy order at time of purchase unless otherwise notified.
-If incorrect address is given at time of purchase Plantables and Paper is not responsible for replacing or refunding the order.
- Any packages returned due to wrong or incorrect addresses will be reshipped at the cost of purchaser.


*International Orders*
- International orders are average 5-15 business days for delivery.
- Plantables and Paper is not responsible for customs delays, lost or stolen packages
- International package IDs are not tracking numbers, but parcel numbers to confirm your shipment
- Tracking is NOT available for international packages
- The buyer is responsible for any customs fees, tariffs, or duties applied- this is not included in cost of shipping.
Additional policies and FAQs
Custom orders are always welcomed and encouraged!!

Every new batch of seeds is tested to ensure growth before being used in our products. We do not offer a growth guarantee as we have no control over growing conditions once in customers' possession. (example- forgot to water). Planting instructions are provided for all seed products.

We are unable to ship any seed products internationally due to international customs regulations regarding the shipment of live seeds.

Leaving me feedback? PLEASE remember this is my livelihood and anything negative hurts not only my business but my opportunities to grow. I am pretty reasonable to work with and will make any mistake or issue right...so please, be nice.