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Anonymous on May 21, 2009
5 out of 5 starsGreetings, I picked up the typewriter on Tuesday afternoon. I wanted to inform you that the Royal "backplate" was bent to one side - leaning down towards the left. I immediately checked the photo and realized this had to happen in transit. Luckily my husband was able to unscrew the right side and bend it back into position - unfortunately a bit of the black paint chipped off during the mend. This part was distressing to say the least but, overall I am very pleased with my piece of literary history. I will keep you informed with how I incorporate my type into my art. Take care and enjoy the upcoming holiday weekend. Suzanne
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Anonymous on May 18, 2009
5 out of 5 starsFabulous and ethical seller--great eye for vintage, asset on Etsy. When this clock arrived quickly and well-packaged but damaged through no fault of her own, Grace promptly refunded my payment. Thank you for your amazing customer service, Grace--I'm sorry that this transaction didn't end as we'd both hoped.