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Announcement
Last updated on Mar 23, 2026
Reviews
4.9
(2653)
Average item review
We calculate this number using a recency-weighted average of all ratings, with a rating's value decreasing by half each year to best reflect the current experience.
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Kathleen on Jun 24, 2026
5 out of 5 starsCame with the nicest note! The case is really nice and snapped perfectly onto my phone and feels really secure. So cute too!
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Lana on May 18, 2026
5 out of 5 starsGorgeous phone case! Looks exactly like the photos. The sides are flexible; you can pop your phone in and out easily, but it is very secure. The back is solid. The shells fragments are gorgeous. I love my new case!
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Maddie on Feb 13, 2026
5 out of 5 starsAs someone who loves black with a rainbow holographic aesthetic, this is my favorite case!
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Dahlia on Jul 18, 2026
5 out of 5 starsGreat quality beautifully packaged and exactly as advertised! I love it and have gotten compliments on it already 🥰
About PopNcases
Sales
8,948
On Etsy since 2017
Shop policies
Last updated on Mar 5, 2020
Shipping
See item details for estimated arrival times.
Customs and import taxes
For US deliveries, Etsy policy requires that import duties and fees are included in the checkout price. Non-US buyers may need to pay these fees upon delivery. You can message me to confirm how these fees will be paid for your order. I'm not responsible for any customs-related delays.
Payment options
Secure options
Accepts Etsy Gift Cards and Etsy Credits
Etsy keeps your payment information secure. Etsy shops never receive your credit card information.
Returns & exchanges
See item details for return and exchange eligibility.
Cancellations
Cancellations: not accepted
Please contact the seller if you have any problems with your order.
More information
Last updated on
Dec 17, 2025
Frequently asked questions
Can I Return my Order?
I do accept returns within the stated time frames. The return postage cost(s) is the responsibility of the customer. All items must be received back unused, undamaged, and in new condition.
What will my REFUND amount be on returns?
My original Postage Cost to ship the order is NON REDUNDABLE
- Although you may have purchased under Free Shipping, there is naturally a cost to ship.
- This original shipping postage is paid and used and is non-refundable
- Your return amount will be deducted the original shipping cost
- Buyers are responsible to pay return shipping to Canada
Rough Costs*
- Canada wide $3.19+ tax
- USA costs $5
- International orders are location based
- Tracked express amounts are extra.
Do all cases ship in Protective Gift Box
Cases on sale above 15% do not ship in Black Gift Box - They are shipped as is in a white zip sealed bag. This is to save on postage costs, should you require the Gift Box please message me.
My items is out of stock- Can I reserve one?
Any items out of stock, please message me. I produce my cases in batches. I will be happy to add you to my waiting list and I always contact my customers when the item is ready to ship
Custom and personalised orders
I do not personalize cases with names etc. Should you prefer a similar but different design, just message me and we can talk about details
Gift messages and Thank you Notes
All my orders ship with the ability for customers to include a personalized gift message or note. I will be happy to accommodate personalized notes as I have many times for customers
Returns & Exchanges on Clearance and Sale Items
Please contact me direct in regards to your order. All orders marked under 'Clearance' section or sale price of 25% or more are final sales. The postage cost to ship to customers, and the cost to ship a return/exchange back, are not feasible, thus the final sale ( no returns/exchanges) policy on all 'Clearance' items or items 25% of more on sale. Again, please do contact me first, I do work to find a solution for all my customers.
ORDER CANCELATION | Why Did My Order Get Canceled
Please ensure all orders are placed with your current and accurate shipping address. Orders placed with incorrect shipping addresses or with missing information such as Apt/unit #, will be canceled and not shipped.
MY PACKAGE SAYS DELIVERED - BUT I DONT HAVE IT
Please do reach out to me, I always offer customer support on all orders.
Potential reasons for tracking # showing "delivered" status
1. Due to mailbox size/delivery reasons, your package may be sent to your local post office.
2. Mis-scans, wait a day or two, if your package is still not delivered, call your local carrier
As per local laws and carrier policies, once a package has been marked "delivered" and is confirmed by the carrier to have been delivered, the customer must contact the local carrier with the corresponding tracking number. The sender can no longer call the carrier to request information.
We are not responsible for any lost/stolen packages once a package has been marked "delivered". Contact your local carrier first.
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