SolstarMagic

Solstar Magic is part of the Solstar Magic Group which includes Solstar Magic LLC. This privacy policy will explain how our organization uses the personal data we collect from you when you use our website.
Topics:
What data do we collect?
Personal identification information (Name, email address, phone number, etc.)
Purchase history and preferences
Payment information (credit card details, billing address)
Communication preferences
Browsing behavior on our website
Feedback and reviews
Social media identifiers (if you interact with us via social media)

How do we collect your data?
You directly provide Solstar Magic with most of the data we collect. We collect data and process data when you:
Register online or place an order for any of our products or services.
Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
Use or view our website via your browser's cookies.
Sign up for our newsletters or other marketing communications.
Solstar Magic may also receive your data indirectly from the following sources:
Social media platforms (when you engage with our content)
Third-party analytics providers (such as Google Analytics)

How will we use your data?
Solstar Magic collects your data so that we can:
Process your order and manage your account.
Email you with special offers on other products and services we think you might like.
Improve our products and services based on your feedback and preferences.
Provide personalized content and recommendations.
Fulfill legal obligations and prevent fraud.
If you agree, Solstar Magic will share your data with our partner companies so that they may offer you their products and services.
When Solstar Magic processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.
How do we store your data?
Solstar Magic securely stores your data on secure third party servers that are not hosted directly by Solstar Magic. We take appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse.
Solstar Magic will keep your data such as purchase history and personal information for as long as your account is active. You must request to delete your data at contact@solstarmagic.com.

Marketing
Solstar Magic would like to send you information about products and services of ours that we think you might like, as well as those of our partner companies.
If you have agreed to receive marketing, you may always opt out at a later date. You have the right at any time to stop Solstar Magic from contacting you for marketing purposes or giving your data to other members of the Solstar Magic LLC.
If you no longer wish to be contacted for marketing purposes, please email us at contact@solstarmagic.com

What are your data protection rights?
Solstar Magic would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request Solstar Magic for copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that Solstar Magic correct any information you believe is inaccurate. You also have the right to request Solstar Magic to complete information you believe is incomplete.
The right to erasure – You have the right to request that Solstar Magic erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that Solstar Magic restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to Solstar Magic’s processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that Solstar Magic transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: contact@solstarmagic.com
Call us at: (951) 444-1499
Or write to us: contact@solstarmagic.com

What are cookies?
Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.
For further information, visit allaboutcookies.org.

How do we use cookies?
Solstar Magic uses cookies in a range of ways to improve your experience on our website, including:
Keeping you signed in
Understanding how you use our website
Providing personalized product recommendations
Analyzing site traffic and trends

What types of cookies do we use?
Solstar Magic uses several types of cookies, including:
Strictly Necessary Cookies – These cookies are essential for you to browse our website and use its features.
Performance Cookies – These cookies collect information about how you use our website, like which pages you visited and which links you clicked on.
Functionality Cookies – These cookies allow our website to remember choices you make (such as your language preference) and provide enhanced features.
Targeting Cookies – These cookies are used to deliver ads that are more relevant to you and your interests.

How to manage your cookies
You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites
Solstar Magic’s website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy
Solstar Magic keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on August 8, 2024.

How to contact us
If you have any questions about Solstar Magic’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.
Email us at: contact@solstarmagic.com
Call us: (951) 444-1499
Or write to us at: 12495 Limonite Ave, Unit 1192, Eastvale, CA 91752

How to contact the appropriate authorities
Should you wish to report a complaint or if you feel that Solstar Magic has not addressed your concern in a satisfactory manner, you may contact the Federal Trade Commission (FTC), which is responsible for protecting consumers and ensuring data privacy.
Federal Trade Commission (FTC)
Phone number: 1-877-FTC-HELP (1-877-382-4357)
Website: www.ftc.gov