TheOwlCabinet
The Owl Cabinet
Shop policies
Last updated on
August 20, 2016
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Welcome to the Owl Cabinet's creations world!
Heart and passion, fantasy and creativity into every creation. I spend a lot of time into every piece becouse I'm really attempts on details.
Everything in this shop is completely handmade. Expecially for the Polymer Clay Figures, becouse no moulds have been used to make theme. Remember, you will the owner of a unique creation!
I'll be bound all my creations are sculpted, thought, designed and assembled by me for a Owl Cabinet style, always using very good and highly selected materials!
Heart and passion, fantasy and creativity into every creation. I spend a lot of time into every piece becouse I'm really attempts on details.
Everything in this shop is completely handmade. Expecially for the Polymer Clay Figures, becouse no moulds have been used to make theme. Remember, you will the owner of a unique creation!
I'll be bound all my creations are sculpted, thought, designed and assembled by me for a Owl Cabinet style, always using very good and highly selected materials!
Accepted payment methods
Accepts Etsy Gift Cards and Etsy Credits
Returns & exchanges
See item details for return and exchange eligibility.
Payment
We accept Paypal
- A guide to order: http://www.etsy.com/help_guide_checkout.php
- PayPal: all world - The payment has to be made through paypal until 24h-36h after submitting the order.
- A guide to order: http://www.etsy.com/help_guide_checkout.php
- PayPal: all world - The payment has to be made through paypal until 24h-36h after submitting the order.
Shipping
1 - SHIPPING WAY: YOU CAN CHOOSE THE SHIPPING METHOD YOU PREFER. YOU CAN CHOOSE PRIORITY OR REGISTERED.
The default shipping is the PRIORITY MAIL. You can upgrade to REGISTERED MAIL.
The item will be carefully shipped, protected carefully and enveloped.
If you need other shipping way,please contact us.
2 - HANDLING TIME: THREE / FIVE BUSINESS DAY (EXCEPT ITALIAN HOLIDAY)
3 - Please be sure that your address on Etsy and on Paypal matches. Otherwise I will ship to the address appearing on YOUR PAY PAL.
4 - PRIORITY has ONLY ITALIAN TRACK NUMBER - if you want track number till your country you need to upgrade the shipping cost !!!
5 - If you don't want to upgrade to Registered Mail remember the seller can not be held responsible for shipping - for any problem contact the seller via Etsy - will try to help as best as possible
6 - If you choose PRIORITY SHIPPING you can not take advantage of the option to request a charge back - for any problem with your order contact the seller via Etsy - will try to help as best as possible
7 - PLEASE CONTACT US VIA ETSY - not assure feedback if you contact us via e-mail - write via Etsy is an extra security for us and for you if you have problems to solve
8 - PLEASE CALCULATED THE TIME YOU NEED TO RECEIVE YOUR ORDER
WE ARE NOT RESPONSIBLE FOR DELAYS DUE TO AGENTS AND ESPECIALLY TO DELAYS DURING PERIODS OF INTENSE DELIVERY AS CHRISTMAS TIME
The default shipping is the PRIORITY MAIL. You can upgrade to REGISTERED MAIL.
The item will be carefully shipped, protected carefully and enveloped.
If you need other shipping way,please contact us.
2 - HANDLING TIME: THREE / FIVE BUSINESS DAY (EXCEPT ITALIAN HOLIDAY)
3 - Please be sure that your address on Etsy and on Paypal matches. Otherwise I will ship to the address appearing on YOUR PAY PAL.
4 - PRIORITY has ONLY ITALIAN TRACK NUMBER - if you want track number till your country you need to upgrade the shipping cost !!!
5 - If you don't want to upgrade to Registered Mail remember the seller can not be held responsible for shipping - for any problem contact the seller via Etsy - will try to help as best as possible
6 - If you choose PRIORITY SHIPPING you can not take advantage of the option to request a charge back - for any problem with your order contact the seller via Etsy - will try to help as best as possible
7 - PLEASE CONTACT US VIA ETSY - not assure feedback if you contact us via e-mail - write via Etsy is an extra security for us and for you if you have problems to solve
8 - PLEASE CALCULATED THE TIME YOU NEED TO RECEIVE YOUR ORDER
WE ARE NOT RESPONSIBLE FOR DELAYS DUE TO AGENTS AND ESPECIALLY TO DELAYS DURING PERIODS OF INTENSE DELIVERY AS CHRISTMAS TIME
Additional policies and FAQs
°º×׺° COMMUNICATION °º×׺°
I will answer to your questions as soon as possible.
I usually like to keep my costumers informed of what is happening (for example for costum orders), and after a purchase and payment recieved I usually send a convo (Etsy's message) or a mail after the item is shipped.
°º×׺° FEEDBACK °º×׺°
If you're not happy with an item please contact us and see if we can work something out.
Negative feedback will be understandable only when the item that you have received is completely different from pictures show in the purchase. As prices and sizes are clearly indicated, please purchase them only if you agree with them.
°º×׺° RESERVATIONS °º×׺°
I can surely make a private listing and reserve you an item, but I’ll relist the item after 3 days of no purchase.
°º×׺° CONTACTS °º×׺°
PLEASE CONTACT US VIA ETSY - not assure feedback if you contact us via e-mail - write via Etsy is an extra security for us and for you if you have problems to solve
I will answer to your questions as soon as possible.
I usually like to keep my costumers informed of what is happening (for example for costum orders), and after a purchase and payment recieved I usually send a convo (Etsy's message) or a mail after the item is shipped.
°º×׺° FEEDBACK °º×׺°
If you're not happy with an item please contact us and see if we can work something out.
Negative feedback will be understandable only when the item that you have received is completely different from pictures show in the purchase. As prices and sizes are clearly indicated, please purchase them only if you agree with them.
°º×׺° RESERVATIONS °º×׺°
I can surely make a private listing and reserve you an item, but I’ll relist the item after 3 days of no purchase.
°º×׺° CONTACTS °º×׺°
PLEASE CONTACT US VIA ETSY - not assure feedback if you contact us via e-mail - write via Etsy is an extra security for us and for you if you have problems to solve