TheVIPCanine

This Privacy Policy outlines how and when we collect, use, and share information when you purchase an item from my shop, contact me, or otherwise use my services through Etsy.com or its related sites and services.

This policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third-party services you access through Etsy.

1. Information I Collect
To fulfill your order, you must provide certain information (which you authorized Etsy to provide to me), such as:
Your name
Email address
Postal address
Payment information
Order details

You may also choose to provide additional information if you contact me directly (e.g., for a custom order).

2. Why I Need Your Information and How I Use It
I rely on several legal bases to collect, use, and share your information, including:
To fulfill your order, provide customer support, and resolve disputes
When you have provided your affirmative consent (e.g., signing up for a newsletter)
To comply with legal obligations (e.g., tax laws)
For legitimate business interests, such as improving my services

3. Information Sharing and Disclosure
I share your personal information only for limited reasons and circumstances:
Etsy: As necessary to provide my services and comply with Etsy policies.
Service Providers: Such as delivery companies, only to the extent needed to perform delivery.
Legal Compliance: If required by law, court order, or government request.

4. Data Retention
I retain your personal information only as long as necessary to:
Fulfill your order and provide services
Comply with legal and regulatory obligations (e.g., tax reporting)
Generally, this is 4 to 7 years for business records.

5. Transfers of Personal Information Outside the EU
I may store and process your information through third-party services (such as Etsy and delivery platforms) that are located outside the EU. In such cases, your data is handled according to Etsy’s privacy practices and safeguards.

6. Your Rights (Under GDPR)
If you reside in certain territories, including the EU and UK, you have rights in relation to your personal data:
Access: You can request a copy of your personal information.
Change or Delete: You may also request that I change, restrict use of, or delete your information, except where I am required to retain it for legal reasons.
Object: You can object to my processing of your data under certain circumstances.
For purposes of EU data protection law, The VIP Canine LLC is the data controller of your personal information.

If you have questions or concerns, you may contact us through the Etsy portal.