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misspetersen on Aug 17, 2019
3 out of 5 starsI love the style of the earrings but the quality wasn’t as detailed as I had hoped. When I received the earrings the posts were in two different spots on the back causing the earring to sit differently on my ear. I contacted the shop and they sent me a replacement earring but it still didn’t match up to either of the earrings I first received. I’m able to make it work so I didn’t bother contacting the shop again. The customer service was good and they did get the replacement to me quickly.
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Kasia on Aug 9, 2019
1 out of 5 starsI purchased the hair comb in rose gold but was very disappointed to see gold/bronze for the bezels on each pearl and jewel. I was planning on wearing this for my wedding but the gold stands out a lot. I’m disappointed because the colors clash and I was never made aware of the mixed metal colors. I was offered only a 60% refund if I returned the hair comb. Very unhappy with the product I received. Unfortunately, I am unable to leave a photo of my actual product unless I rate it five stars.
Thea responded on Aug 10, 2019
I have been responding to your emails prompty and curteously, with options to resolve this. You knew our no-return policy when you ordered, and ordered anyways without a picture of the Rose Gold item before shipping. If you had concerns, I am always here to answer them, before placing an order and during the process. We are a small company and make all pieces to order, which is why I could not offer a full return - but did go against our usual policy standards and offered a partial return. I sincerely wish we could have resolved this.
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Haley on Jun 17, 2019
5 out of 5 starsLove my custom earrings for my wedding day! She was great to work with & very quick. I’m so excited to wear them and they make me feel so special & unique. I’ve already gotten a ton of compliments from my bridesmaids & family. Don’t pass this shop up!
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Michelle C on Apr 22, 2019
5 out of 5 starsShop was able to customize my order. Looking forward to wearing these earrings for my wedding in August. Would love for the owner to add an image for scale for future orders to have a clearer understanding of scale (earrings next to say a penny or something) - just a thought.
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Natalie on Feb 28, 2019
5 out of 5 starsDelicate and subtle, just what I was looking for. Thank you!
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Ris on Feb 21, 2019
5 out of 5 starsAbsolutely beautiful! Was the perfect piece for my wedding. Thank you, and thank you for the exception customer service!
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Rebecca on Dec 5, 2018
5 out of 5 starsOrdered these as a gift and was very happy with them when they arrived. They are beautiful. Very well made and the color is stunning.
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katelynspade on Aug 25, 2018
5 out of 5 starsSuch a stunning piece! Beautiful quality and design. Thea was incredibly helpful; amazing customer service! I will certainly order from Hushed Commotion in the future if an occasion for this level of glamour arises. Thank you, Thea!
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Brittney on Aug 9, 2018
5 out of 5 starsI can’t say enough good things about Thea. I ordered this belt for my wedding day and it’s absolutely perfect. Shortly after, I requested she customize the Mira earring for me to match the belt and she was incredibly quick to respond and I got the earrings much quicker than I expected. I cant wait to wear them both on my wedding day!
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Courtney on Jun 4, 2018
5 out of 5 starsAs soon as I saw this headpiece I had to have it! I loved how unique it was with the white chain. It is very well made and high quality! I am so happy with the purchase and loved wearing in during my reception. It never once felt like it was falling and was lightweight on my head. I also happen to do hair for weddings and will most definitely be recommending my clients to this shop! So often you run into high priced hair decor that is cheaply made. So happy I found them!
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alilflores on Jun 4, 2018
5 out of 5 starsI LOVE this belt! Seller was great to work with and very quick to respond, even gave me recommendations to match with other items in her shop! Very happy with my purchase and would recommend or order again!! I did have the belt changed to a snap back instead of a tie, and though I gave my measurements it was about 4" too long. It's something I can easily adjust and just move the snap. The belt itself is truly a work of art and I'm very excited to be able to wear such an intricate and loved piece on my wedding day! Thank you sooo much!!!