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This Privacy Policy describes how and when I collect, use and share information when you purchase an item from me, contact me or use my services through Etsy.com or its related sites and services.

This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any other third party services that you access through Etsy. You may refer to Etsy's Privacy Policy for more information about its privacy practices.

Information I Collect:
To fulfill your order, you must provide me with certain information (which you have authorized Etsy to provide), such as your name, email address, mailing address, payment information and the details of the product you are ordering. You may also choose to provide me with additional personal information (for example, for a personalised jewellery order), if you contact me directly.

Why I Need Your Information and How I Use It:
I rely on a number of legal grounds for collecting, using and sharing your information, including
as necessary to provide my services, such as when I use your information to fulfill your order, to resolve disputes or to provide customer support;
when you have given your affirmative consent, which you may revoke at any time, for example by joining my mailing list; if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as withholding information about your purchases if required by tax law; and as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with Etsy Seller Policy and Terms of Use. I use your information as necessary to fulfill my obligations under the Etsy Seller Policy and Terms of Use.

Information Sharing and Disclosure:
Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:

Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

Data Retention:
I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 4 years.

Your Rights:
If you live in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, others only apply in certain limited cases. These rights are described below:

Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the following contact information: vblazenka@yahoo.com
Modify, restrict, delete. You may also have a right to change, restrict my use of, or delete your personal information. In the absence of exceptional circumstances (such as when I have to store data for legal reasons), I will generally delete your personal information upon your request.
Purpose. You may object to (i) the processing of some of your information based on my legitimate interests and (ii) the receipt of marketing messages from me after I have given my express consent to receive them. In such cases, I will delete your personal information unless I have legitimate and compelling reasons to continue using that information or if it is necessary for legal reasons.
Complaints. If you are resident in the EU and wish to express your concerns about my use of your information (and without prejudice to any other rights you may have), you have the right to do so to your local data protection authority.

How to Contact Me:
I, Blaženka V., am the data controller of your personal information. If you have any questions or concerns, you can contact me through Etsy conversations/messages.