Please check out the description of customized details

1. Choose from the drop down option (size, pattern, color..)

2. Write down names you call your families or friends

3. Then add them to the message box while in your cart.
The rest is up to us!

It usually takes us 5-10 business days to complete the production because our items are made to order. After an item is shipped, things have moved beyond our control. If the product doesn’t delivery to you as my store promise, Please kindly to contact me free. I will check out it for you asap.

Please be reassured that I always do my best to ensure your items are packaged to arrive with you in perfect condition! I understand, however, that accidents in transit can happen, and I will do my best to resolve any issues for you!

You receive a damaged item; please send me an ETSY message on the day of receiving your goods, providing a couple of photos of the item(s) you received. I aim to respond to all queries ASAP. Please don't leave a negative review, and message me, I will happily work with you to correct the problems.

Because all items are made to order, I DON’T accept return and exchange. But if an order arrives with my errors, in the wrong size, or has other obvious errors, I will happily work with you to find a solution. However, if a customer simply changes their mind regarding a sale, such as don’t like it, not as my wish. It's unlikely that a refund, exchange, or other special treatment will be offered.

You’re free to cancel an order anytime within 12 hours of ordering. If a cancellation is requested after an item has been over 12 hours, money and time have already been invested. At this point, it’s unlikely that cancellation is possible.