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Anonymous on 26 Jul, 2011
5 out of 5 starsShipping was delayed b/c she did not have my ring size, I had to follow up with her to get the ball rolling instead of her contacting me. The sample ring arrived in time for me to try it on before my wedding, but not in time to order the ring I was looking at originally. The ring was also a little more narrow than I expected. That said, Emily was very willing to work with my requests, and the ring is beautiful. n nUpdated 8/3: Emily has done a great job of considering my feedback and implementing new procedures to keep things from falling through the cracks. I'm confident that she really listened to my feedback and used it to improve her business. She has generally been great about listening to my requests and making it happen- would recommend. :)