Our mission is to Keep Commerce Human.

People make Etsy possible. We provide a meaningful space for sellers to turn their creative passions into opportunity. We enable buyers to discover unique items made with care. And we treat our employees and our community with respect. We’re here because the world needs less of the same and more of the special.

Dedication to our mission is at the core of our identity. It guides our day-to-day decisions while inspiring us to think big for the long term. It reflects what makes our marketplace so special and our commitment to having a positive social, economic, and environmental impact.

Leading with our guiding principles

We commit to our craft.

Our work has the power to change lives. That’s why we strive to learn continuously and excel at what we do.

We minimize waste.

Time, resources, and energy are precious, so we focus only on what will have the greatest impact.

We embrace differences.

Diverse teams are stronger, and inclusive cultures are more resilient. When we seek out different perspectives, we make better decisions and build better products.

We dig deeper.

The best solutions to meaningful challenges are rarely easy or obvious. We stay curious, balance our intuition with insights, and decide with confidence.

We lead with optimism.

We believe in our mission, and we believe in each other. We see the world as it is, set ambitious goals, and inspire one another with generosity of spirit. Together, we reimagine what is possible.

Building an "Etsy Economy"

In an Etsy Economy, creative entrepreneurs can find meaningful work selling their goods in both global and local markets, where thoughtful consumers can discover those goods and build relationships with the people who make and sell them.

An Etsy Economy empowers artists, designers and curators to start and grow businesses on their own terms.

It’s an ecosystem that connects buyers around the world to the communities where Etsy shop owners live, work and create.

By building and supporting this people-powered economy, we hope to inspire global business practices that are sustainable, responsible and profitable. We hope to make the world a little more like Etsy.

Understanding our impact

We believe businesses are obligated to create value for their stakeholders as well as their shareholders and that the power of business should be used to strengthen communities and regenerate our environment. To demonstrate our commitment to these ideals, we monitor and publicly report on our efforts to minimize the harm and maximize the benefit we create for people and the planet.

See how we're living our values and delivering on our mission in our most recent Progress Report.

View the report